There is a version of ezBid for Mac Catalina available on the Mac App Store. It is a separate subscription.
FEB VRL are loaded in the app.
You must have the current version to load the bids.
Version 1.52.3 is the current version for iOS ( located under More.. Subscriptions )
Version 1.39 is current for Android. (located under 3 dots, Subscriptions, bottom left )
Instructions for the app are under the More... menu at the upper left of the app.
Report any issue to me. My first suggesting will be to delete and re-install the app. BTW, telling me you "can't get the bids" or you are "having issues" tells me nothing of troubleshooting value. Tell me what you see or don't see. If words fail you, send a screenshot or screen video. ALWAYS tell me what base you are dealing with.
Apple ezBid email@example.com
Android ezBid firstname.lastname@example.org