I can help with app issues but tell me what you see. Writing 'It doesn't work' ( or the equivalent) is useless. MOST of the email I receive has little troubleshooting value. I don't know if you are a Pilot/FA, I don't know where you are based. Seriously, 90% of my emails I can only guess at what is going. Actually it's be worse lately, 95% of the emails I have to ask for more details.

IF YOU EMAIL ABOUT YOUR SUBSCRIPTION I WILL REFER YOU TO THE FAQ ABOVE see Subscription issues

PLEASE PUT SOME THOUGHT INTO WHAT YOU WRITE, I am not a mind reader.   If you tell me what doesn't work or what you can't do without describing what you are seeing you are wasting your time and mine.  Can you tell I'm at my wits end with poorly written email?

Contact Scott if you need help

PLEASE PUT SOME THOUGHT INTO WHAT YOU WRITE, I am not a mind reader.   If you tell me what doesn't work or what you can't do without describing what you are seeing you are wasting your time and mine.  Can you tell I'm at my wits end with poorly written email?

IF YOU EMAIL ABOUT YOUR SUBSCRIPTION I WILL REFER YOU TO THE FAQ ABOVE see Subscription issues