Update 1/20/2020 - the last week the listing site has been particularly bad. I've taken a look to see if there is anything I can do with ezccs to improve the precess. Right now there is nothing to be done. The site is too unstable. I have tested it throughout the day. There were times it work fairly fast an other times it would only partially load.
TheOffline Listing site can be slow to load, or even not load depending on its mood.
Maybe it loads a pretty sky then a blank white page.
It’s possible that if you wait, quite awhile, it will finally load.
You can also try the manual process using Travel… myIDTravel - Commuter Listing. Most likely it will load as slow it it does in ezccs.
It is what it is. If you see these slow loading symptoms (or the image below), do not email about it. It's not my site.